Larry Susman

The Boss, and don't we know it!. He is the man to speak to if you have a problem, by the way that may be a problem - speaking to him - he is never available ( the best way to contact him is on sales@biltong.co.uk ). Really, Larry takes your satisfaction seriously and if you have any queries he is the man to leave a message for: it may not be himself that talks to you but ALL messages get passed to him and receive his personal attention. Whether for advice or problems he will always be somewhere to hand.

Janet Susman

Janet is one of our directors and in charge of the factory production. If you need a special order made for you she will always try to oblige. Janet can also help you decide which wine to choose as she has now worked her way through our huge range (several times) with the help of Larry. So if you cannot decide just ask either of them to help.

Lauren Susman

Is now our Manager, she has worked her way up through the ranks and now overlooks the day to day running of the company, and acts as a second pair of eyes for Larry (he relies on them). Lauren will be the person who deals with your orders, returns, suppliers, reps, etc.etc.etc. and any customers who want to speak with Larry when he is unavailable. So, if you cannot get hold of Larry ask for her or contact Lauren on sales@susman.com . Lauren deals with all the office work and the telephone calls so say hi when you speak to her.

Sarah Hillier

Sarah the first point of contact when you phone us, along with Lauren. If you have any problems and we hope that you will not Sarah is your point of contact. She also processes all the internet orders so if you would like any help or information please contact her on sales@biltong.co.uk for our shop and Internet orders. If you like anything ordered specially for you from home, just ask and she will do her best to get it.

 

Mark Smith

Is our Food Stock Controller if you would like a new product from home that we do not at present stock just make a request and hopefully he will be able to get it in for you. He also helps out in the factory and shop, you may contact Mark on sales@biltong.co.uk when placing orders so if you are hankering for something from the past just ask.

Paul Cooper

Paul is our lead Butcher and you will find him in the factory making your biltong for you. He prides himself on a clean and tidy work place, this also includes making sure the washing up gets done! He is also a great help when anyone needs a hand. If you want something a little different just ask and he will do is best to see if he can help you.

Sam Susman

Sam is one of our part-time members and you will find him in the shop as well as controlling our stocks, that is when he is not playing rugby. If you would like to talk Rugby, he is your man. Currently supporting England (much to his fathers disgust) and the Sharks.

Will Parsons

Is one of our newest part time members and you will find him in the shop, if you would like a new product from home that we do not at present stock just make a request and he will pass it onto Larry for you. He also helps out in the factory and you may speak to Will on the telephone when placing orders so be gentle with him (he`s new).